Terms of Service

Last updated: [Date]

Welcome to Elivora Edit. These Terms of Service govern your use of our website and purchases from our store. “We,” “us,” and “our” refer to [Legal business name], trading as Elivora Edit.

By using our website or placing an order, you agree to these terms, together with our Privacy Policy and Shipping, Returns & Exchange Policy.

1. Use of Our Website

You must be legally capable of entering into a binding contract or use our website under the supervision of a parent or legal guardian.

You agree to provide accurate information and refrain from unlawful activities, fraudulent transactions, or actions that interfere with the website’s operation.

2. Product Information

Elivora Edit curates lightly embellished kurta suit sets and co-ord sets. Please review the product description, size guide, fabric details, and care instructions before purchasing.

We aim to display our products accurately. Colours may appear slightly different depending on lighting and screen settings. Minor variations in fabric texture or handcrafted details may occur where applicable. This does not affect your rights if a product is defective or materially different from its description.

Only the items specified in the product description are included in your purchase. Styling accessories shown in photographs are excluded unless expressly mentioned.

3. Prices and Payments

Prices are displayed in Indian Rupees (INR). Applicable taxes, shipping charges, and Cash on Delivery charges will be disclosed before you complete your order.

We accept the payment methods available at checkout. Cash on Delivery is available where offered.

Prices and offers may change for future purchases. Changes will not alter the price of an order we have already accepted.

4. Orders and Availability

Orders are subject to stock availability and payment verification. An automated order acknowledgement confirms receipt of your order; acceptance is confirmed when we notify you that it has been dispatched.

If an item is unavailable or an order contains a significant pricing or product information error, we will contact you before proceeding. If we cannot fulfil your order, any payment collected for the cancelled items will be refunded.

If you need to change or cancel an order, contact us promptly. Requests depend on whether processing or dispatch has already taken place.

5. Shipping and Delivery

We currently deliver within India only.

• Prepaid orders: Usually processed and dispatched within 24–48 hours.

• COD orders: Dispatched after confirmation by call or message, typically the next day following confirmation.

• Estimated delivery: Usually 3–5 business days after dispatch.

• Shipping charges: Free shipping on prepaid orders; an additional ₹100 applies to COD orders.

Tracking details will be shared by email or SMS after dispatch.

Delivery timelines are estimates. Weather, festivals, courier disruptions, and remote delivery locations may cause delays. We will communicate material delays when known.

Please provide a complete delivery address and an accessible contact number.

6. Returns and Refunds

Under our store return policy, you may initiate a return within 3 days of delivery for a size issue, material concern, or if you do not like the product, with all original tags intact.

Contact us with your order number and reason for return. We will provide return instructions and information about any applicable return shipping arrangements before you proceed.

Refunds for eligible returns will be processed after the returned item is received and checked. We will communicate the refund method and expected processing time.

Please see our Shipping, Returns & Exchange Policy for the complete procedure. This store policy does not limit any rights or remedies available under applicable consumer law, including for defective, incorrect, or misdescribed goods.

7. Promotions

Discount codes and promotional offers are subject to the conditions stated with each offer, including validity dates and eligible products. Offers cannot be combined unless expressly permitted.

8. Intellectual Property

Website content, including our logo, photographs, text, and designs, belongs to Elivora Edit or its respective owners. You may not reproduce or use this content commercially without permission.

9. Privacy and Third-Party Services

Personal information is handled according to our Privacy Policy.

Our website may use third-party payment, delivery, or other services. Their relevant terms may also apply. This does not remove our responsibilities to you under applicable law.

10. Liability and Consumer Rights

We take reasonable care to maintain accurate information and a functioning website, but uninterrupted access cannot be guaranteed.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limits your statutory consumer rights.

11. Governing Law and Changes

These terms are governed by the laws of India. Disputes may be brought before the courts or consumer forums with jurisdiction under applicable law.

Updated terms will be published on this page with a revised date. Changes will apply prospectively and will not remove rights relating to earlier purchases.

12. Contact and Grievance Redressal

For questions, order assistance, or complaints, contact:

Brand: Elivora Edit
Legal business name: Elivora Edit
Email: elivoraedit@gmail.com
Phone: 8796343322

Consumer complaints will be acknowledged within 48 hours and addressed within one month of receipt, in accordance with applicable requirements.